PRIVACY POLICY

At Servon, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when interacting with our website, services, and products. By accessing or using our website or services, you consent to the practices described in this policy.

Information We Collect:
1. Personal Information: When you place an order, create an account, or contact our customer support, we may collect personal information such as your name, email address, shipping address, and payment details. We only collect information necessary to fulfill your orders and provide a seamless shopping experience.

2. Usage Data: We may collect non-personal information about your interactions with our website, such as the pages visited, links clicked, and the duration and frequency of your visits. This information helps us analyze and improve our website's performance and enhance your overall experience.

3. Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing preferences and optimize our website's functionality. You can modify your browser settings to disable cookies or receive alerts when cookies are being used. However, please note that some features of our website may not function properly without cookies enabled.

How We Use Your Information:
1. Order Processing and Fulfillment: We use the personal information you provide to process and deliver your orders, communicate order updates, and provide customer support.

2. Improving Our Services: We analyze usage data to understand customer preferences, enhance our website's usability, and improve our product offerings based on customer feedback and trends.

3. Marketing and Communication: With your consent, we may use your contact information to send you promotional emails, newsletters, or updates about new products, exclusive offers, or upcoming events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting our customer support.

Information Sharing and Disclosure:
1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in fulfilling orders, processing payments, managing our website, and delivering marketing communications. These providers are obligated to protect your information and are prohibited from using it for any other purposes.

2. Legal Compliance: We may disclose your personal information if required by law, governmental request, or to protect our rights, safety, or property.

Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.


Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:
You have the right to access, update, or delete your personal information held by us. If you would like to exercise any of these rights or have questions about our privacy practices, please contact our customer support team.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have any concerns or questions about our privacy practices, please reach out to our customer support team.